- Lobby staff are excellent, great customer service - We landed at 9am and our room was ready 6 hours early which was a life saver - Breakfast was great and felt luxury - Room was big and slippers provided. There was also a fridge which was great. Netflix on the TV too! - Great location - 15 min walk max to everything!
Nur
نوفمبر ٢٠٢٤
The Icon is in a great walking location to all central attractions. It is on a quiet street. They need to change their name - there is NO LOUNGE at all. The chairs in the picture are the chairs at check-in. There is nowhere to sit and have a drink etc. When I asked he said they got rid of the lounge years ago. Would recommend staying due to location
Gotta
أغسطس ٢٠٢٤
I stayed at this hotel for 2 days. From the very beginning I would like to note its high level: • good cosmetics ("Rituals" brand); • excellent breakfasts, where the range of dishes is constantly replenished until the end of breakfasts, everything is always in stock; • excellent, comfortable pillows; • cleanliness. During my stay at the hotel, an extraordinary situation happened: I left my car in the municipal parking lot opposite the hotel (parking cost EUR 23.50) and at night my car's license plate numbers were stolen in this parking lot. I would like to thank the hotel manager, Valeria, who immediately reacted to this situation. She called the police, helped me throughout this entire situation both as a translator and as a psychologist :) I also want to thank the hotel employee, Janis, who helped me to put new license plate numbers on my car. The hotel and its employees have really proven themselves from the best side. I recommend this hotel to everyone.
Talina
يوليو ٢٠٢٤
That was an amazing stay. Thank you to the hotel stuff for providing us with an early check in, that was essential for us, as we traveled early morning with a toddler. The room was spacious, quite modern, clean and quite!! The breakfast could have a little bit more options, but they were just enough for 5 different days. The location is toptop. 10 min walking from the historical center, 2 tram stops :)
Vera
مايو ٢٠٢٤
Modern deco/ room with AC and windows that open. Free wifi, decent location ( one block off main street) convenient to local transportation ( streetcars, subway, walking ) and attractions. Room 404 has safe, mini refrig, included breakfast.Room was decent sized for EU approx 250 inch, long desk with multi (3) outlet plug slots No concierge but front desk persob Eddie gave full ddtailed info and instructions on how to gdt around via Metro ( not reommended bcuz stopsvate not near attractions) , street cars ( which lines fo take For Prague Castle area , and stay on line 22 or 23 to get views of various tourist sites ( with get on, get off priviledges if you buy 90 minute fare (cost 40 kc instead of one time fare (30 kc), etc He does this at check-ib time for each guest, and is always available and ready to help.
Herbert
مايو ٢٠٢٤
clean, silent, good breakfast, friendly and helfpul staff.
Seren
مايو ٢٠٢٣
Excellent Location, clean room. Staff were amazing and very helpful. Breakfast bar staff were wonderful and helpful. The two gentlemen were very friendly and helpful when we first arrived. Explaining the places and showing directions on the map provided. The day we left, Johanna was finishing her night shift, but was more than happy to help and sort out a taxi to the airport as ours hadn't turned up on time (it arrived 20 mins late!).
Niraj
يوليو ٢٠٢٢
It is our second time staying in this hotel and I think that speaks for itself. There was a great deal of comfort and a very friendly staff at this hotel. The location was also great and prices were reasonable. I should note that we get room upgrades every time we visit, and the room was ready when we arrived, which was earlier than 3 PM. I appreciated getting the keys to the room immediately without having to wait.
Michael
فبراير ٢٠٢٤
First and most - location! Within walking distance from almost everything and a very nice walk.. We only used the public transportation twice. The hotel is modern and furnished nicely, the room is spacious (comparing to other city hotels we've been to), clean and very well maintained. Breakfast was tasty and had a lot of variety including bakery, hot plate, fruit. Staff are very nice, happy to assist and provide information on money exchange, traveling tips, and other tourist pit-holes. Check in/out were fast.
Hilami
أبريل ٢٠٢٤
Great comfy bed in a stellar location near Wencelas Square and within a quick walk to Old Town, not far off Narodni for lots of trams and Mustek metro so easy to get anywhere. Under 10 euro to the train station. Good European style breakfast and a Billa grocery store around the corner. Able to connect phones to TV for Netflix. Kebab, sandwiches and Vietnamese close by for a quick snack. All around really great stay. Check in staff at 9 am on Nov 17 were so friendly and helpful...really felt welcomed.
Laurie
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